Effective Date: June 10, 2024
Azim Goods (“we,” “our,” or “us”) values the confidence of our users and is committed to maintaining high privacy standards. This Privacy Policy sets out how personal information is gathered, managed, and safeguarded when interacting with our mobile app and online commercial storefront (collectively, the “Services”).
By accessing or placing orders through our Services, you confirm your acceptance of the terms detailed in this document.
1. Scope of Data Collection
To fulfill orders for general consumer products and manage user accounts efficiently, we gather the following information:
- Customer Identification Details: Full name, contact phone number, and primary shipping address provided at registration or checkout.
- Order & Transaction Data: Records of selected merchandise, order status, purchase history, and payment amounts processed in Egyptian Pounds (EGP).
- Technical Information: Automated system logs including device hardware model, software version, unique device identifiers, IP addresses, and app operation logs.
2. How Data Is Applied
Information collected is processed strictly to support core business requirements:
- Processing, packing, and dispatching orders to customer locations across Egypt.
- Managing individual accounts, maintaining purchase records, and providing tracking updates.
- Enhancing system performance, user interface layout, and overall catalog availability.
- Complying with applicable statutory regulations and legal standards within the Arab Republic of Egypt.
3. Third-Party Sharing & Security Measures
- No Commercial Data Transfer: We do not rent, sell, trade, or transfer your personal information to third parties for independent commercial marketing.
- Fulfillment Partners: Shipping details are disclosed strictly to accredited third-party logistics and courier services within Egypt to facilitate physical order delivery under confidentiality agreements.
- Data Security Safeguards: We employ appropriate administrative, technical, and physical controls designed to shield your personal details against unauthorized access, destruction, modification, or exposure.
4. System Cookies & Analytical Data
Our Services use standard session cookies and data analytical utilities to store shopping cart contents, recognize user preferences, and compile aggregate activity metrics. You may alter your device or browser parameters to restrict cookie functionality.
5. Protection of Minors
Our Services are intended for general consumer audiences and are not directed toward children under 13 years of age. We do not intentionally retain personal information from minors.
6. Revision of Policy Terms
We reserve the right to revise or modify this Privacy Policy as operational requirements change. Updated policies will be posted within the platform alongside the revised effective date.
7. Customer Support Requests
For any inquiries, requests, or privacy considerations regarding your data, please visit the dedicated Contact Us page on our official website to submit your request directly to our customer support team.
